This is the first review I have ever written, good or bad. I have never dealt with such poor customer service in my life. I forgot a chair (with my name written 3-4 places on it) in the van after my canoe trip. I had gone to get our vehicle & got distracted gathering the group & didn't double check the van so that is my fault. BUT I have had the chair since I was 8 years old; it is very sentimental to me. I called the local access number first, the man was so rude & cold to me, I almost thought it was a joke. I then decided to try the 800 number thinking I would have a kinder, more helpful person answer. I thought for sure an establishment like this would have a "lost & found" & that my chair would be there, especially since my name was ALL over it. The man told me "anything that isn't of any USE TO THEM such as WALLETS, keys, chairs, etc. is immediately thrown in the dumpster" & "if I would like I could come out & dig through the dumpster." I live an hour away from Tip-A-Canoe & can't get away from work so I asked if they could at least call the location or give me the number to have an employee check, he said they don't have a phone line at the location so there was no way to reach them. If they can't reach anyone there how do they get their scheduling done? There must be some form of communication they have & they could've tried to help. We signed waivers where we listed our names/addresses, you would think something found as important as a wallet would get mailed to the address listed or held aside. To them it was "just a chair" but it was something from my childhood. Just because an establishment is too lazy to create a lost & found it doesn't mean people's belongings are trash. I feel it's important to respect things as if they were their own, hopefully this review will help them consider & make customers even more cautious of their belongings.
Tip -A-Canoe also offered many more varying lengths of canoe trips so you could go as far as a 14 mile trip or as little as 2 miles.
Note - be warned - your hands will have black residue on them from whatever they use on the paddles.
The staff was helpful and friendly.
Instead of Tip-A-Canoe, I would recommend going across the street to Foggy Bottom.
We have used Tip-A-Canoe several times for canoe trips on the Harpeth. They have good equipment and their river access is decent. This is a popular spot, so get ready to wait in line a while.
Hope you enjoy your trip!
This place is great! It's a great way to spend an afternoon with some friends. The staff gave clear directions on where to end the trip, and we didn't wait at all for the shuttle! The river is really pretty, and it's a nice change of pace for someone living in Nashville.
I always have the best time here. Staff is very friendly and knowledgeable. In my opinion they have the nicest boats of all the companies. If you take the 3 or 4hr you will be waiting wayyyy less time to get picked up, the other places take forever. Great for a family day or some fun with friends.
Tip-A-Canoe was fantastic. They have Jackson Kayaks which I happen to think are really quality kayaks. Plenty of room for your gear and yourself along with being really sturdy. One of the best things was that they were also cheaper than Music City and Foggy Bottom Canoe rentals.
So when I return to the Harpeth River Tip-A-Canoe is where I'll take my business.
Tip A Canoe Stores Inc is a US Point Of Interest based in Kingston Springs, Tennessee. Tip A Canoe Stores Inc is located at 1279 US-70, Kingston Springs, TN 37082, USA.
Please contact with Tip A Canoe Stores Inc using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Tip A Canoe Stores Inc opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Point Of Interest in Kingston Springs